Your Privacy Is Our Responsibility

Last Updated: January 2026

Section 1 Introduction & Purpose

22gk is a trusted online entertainment and betting platform that provides a safe and enjoyable experience for players in Bangladesh. While using our services, you share certain personal information with us. The purpose of this privacy policy is to transparently inform you about what data is collected, why it is collected, and how it is used.

We believe that data protection is not just a legal obligation — it is an ethical responsibility toward our users. Using SSL encryption and modern security practices, 22gk keeps every transaction and piece of data secure.

Section 2 Information We Collect

When creating an account and using our services at 22gk, the following types of information may be collected:

2.1 Personal Identification Information

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and contact details
• National ID card or passport number (when identity verification is required)
• Bank account or mobile financial service details (bKash, Nagad, Rocket, Upay)

2.2 Usage Information

• Login date, time, and IP address
• Device type, operating system, and browser details
• A record of which pages were visited on the platform
• History of deposits, withdrawals, and betting activity

2.3 Cookie and Tracking Information

Our website uses cookies. Cookies are small data files stored in your browser. They help us improve service quality, remember your preferences, and ensure secure login. You can disable cookies from your browser settings, though doing so may limit some features.

Section 3 Purpose of Data Use

22gk uses the information collected for the following purposes:

• Account management: Creating, verifying, and maintaining your account
• Transaction processing: Completing deposits and withdrawals and maintaining a transaction history
• Security and fraud prevention: Preventing unauthorized access and fraudulent activity
• Customer support: Responding to your questions and complaints
• Ensuring responsible gaming: Monitoring playing behavior and providing assistance when needed
• Service improvement: Enhancing platform functionality and user experience
• Legal compliance: Adhering to applicable laws and regulations

Section 4 Data Sharing & Third Parties

22gk does not sell or rent your personal information to any third party. However, in certain circumstances, information may be shared with the following parties:

4.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology services, and security verification. These partners are given only the information necessary to provide their specific services and are required to comply with our privacy policy.

4.2 Legal Requirements

In cases involving court orders, requests from law enforcement agencies, or applicable legal obligations, necessary information may be shared with the relevant authorities.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. You will be notified in advance of any such change.

Section 5 Data Retention & Security

5.1 Retention Period

Data is retained for as long as your account is active and for as long as necessary afterward to meet legal obligations. Records of financial transactions may be retained for an extended period in accordance with regulatory requirements.

5.2 Security Measures

22gk takes the following measures to protect your data:

• All data transmission is secured using SSL (Secure Socket Layer) encryption technology
• Data stored on servers is kept in an encrypted state
• Regular security audits and vulnerability assessments are conducted
• Employee access to data is restricted on a need-to-know basis
• Automated monitoring systems are in place to detect suspicious activity

Section 6 Your Rights

As a 22gk user, you have the following rights over your own data:

6.1 Right to Access

You can request a copy of the information 22gk holds about you at any time. This request can be made through the support team.

6.2 Right to Rectification

If any information stored in your account is incorrect or outdated, you can request that it be corrected or updated.

6.3 Right to Erasure

In certain circumstances, you may request that your personal data be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You have the right to object to the use of your data for specific purposes. If you wish to opt out of marketing communications, please submit a request through the support team.

6.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format.

Section 7 Age Verification & Minor Protection

22gk strictly operates for those aged 21 and above. Age is verified at the time of registration, and identity document verification is available when required. Our platform does not knowingly collect or store data from minors. If an underage user's account is identified, it is immediately closed and the associated data is securely deleted.

Section 8 Payment Data Protection

22gk takes special care in protecting financial transactions. The highest security standards are maintained for all transactions carried out through bKash, Nagad, Rocket, Upay, and bank transfers.

Your payment details (account number, PIN, etc.) are not stored directly on our servers. Only the necessary reference information is recorded after a transaction is completed. Under no circumstances will any 22gk representative ask for your mobile banking PIN or password.

Section 9 International Data Transfers

22gk's servers and infrastructure may be located in various regions. Even if your data is processed or stored outside Bangladesh, we ensure it receives the same level of protection under this privacy policy. Appropriate contractual safeguards are in place for international data transfers.

Section 10 Policy Changes & Updates

22gk reserves the right to modify this privacy policy when necessary. If significant changes are made:

• The updated policy will be published on the website and the "Last Updated" date will change
• You may be notified by email in the case of significant changes
• Continued use of the platform after changes have been made will be considered acceptance of the new policy

We therefore recommend visiting this page regularly.

Section 11 Cookie Policy Details

Various types of cookies are used on our platform:

11.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions, perform security checks, and manage technical operations. These cookies cannot be disabled.

11.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and other personalization options. Disabling them may require you to re-enter your settings on each visit.

11.3 Analytics Cookies

Anonymous usage data is collected to understand which parts of the platform are used most and where the service needs to be improved. This data is not linked to any individual.

Section 12 Social Media & External Services

If the 22gk platform contains third-party social media buttons or widgets, the privacy policy of that third party will apply. We are not responsible for the data collection or use practices of these third-party services. We recommend reading the privacy policy of each third party.

Section 13 Complaints & Remedies

If you have any concerns or complaints about this privacy policy or the handling of your data, please contact us. 22gk takes every complaint seriously and works to resolve it as quickly as possible. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.